Privacy Policy

Privacy Policy for iYaatra Holidays

Effective Date: 26th Sept 2023

1. Introduction

iYaatra Holidays (referred to as "we," "our," or "the Company") is committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our services, visit our website, or interact with us. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

2.1. Personal Information You Provide

• Contact information (e.g., name, email address, phone number)
• Billing and payment information (e.g., credit card details)
• Booking and reservation details
• Special requests and preferences (e.g., dietary requirements)
• Travel-related information (e.g., passport details, visa information)

2.2. Information Automatically Collected

• Log files: We collect information about your use of our website, including IP addresses, browser type, pages viewed, and access times.
• Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect data about how you use our website. You can manage your cookie preferences through your browser settings.

2.3. Information from Third Parties

• We may receive information from third-party service providers, such as travel agencies or booking platforms, to facilitate your bookings.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide our services, including booking and managing your travel arrangements.
• To communicate with you, send booking confirmations, updates, and promotional offers.
• To process payments and refunds.
• To personalize your experience and tailor our services to your preferences.
• To improve our website and services by analyzing usage patterns and trends.
• To comply with legal and regulatory requirements.

4. Data Sharing

We may share your personal information with:

• Service providers: We may share your data with third-party service providers who assist in delivering our services, such as hotels, airlines, and tour operators.
• Business partners: We may share information with business partners to offer joint promotions or services.
• Legal requirements: We may disclose your data in response to legal requests or to comply with legal obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal data and obtain a copy of it.
• Rectification: You can request the correction of inaccuracies in your personal information.
• Erasure: You can request the deletion of your data under certain circumstances.
• Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your data in certain situations.
• Restriction: You can request the restriction of processing in specific cases.

To exercise these rights, please contact us using the contact information provided below.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be completely secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting an updated version on our website.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

[Insert Contact Information]

We are committed to addressing your inquiries promptly and in compliance with applicable data protection laws.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices.

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